Dec 20, 2023
Among the estimated 180k spas in the world, massage therapy is universally the #1 requested service. And yet, post-COVID, few spas are operating with the desired number of massage therapists. John Morris, Corporate Director of Wisconsin's Sundara Spa, and Service Director Cassandra Stratton from Chicagoland's Mario Tricoci chain of spa/salons, share some innovative approaches to this ongoing challenge to revenue and profits.